Piazza Subaru of Limerick

As a Subaru fanatic who doesn’t trust mechanics easily, and is a hobbyist mechanic. I have only taken my dream car (2014 Outback Limited *fully loaded*) to Piazza Subaru of Limerick. The first time I visited the service manager (Russ) sat down with me to chat about Subbies. To see the same passion in his eyes and how he spoke about Subarus made me know I was at the right place. The prices always seem right. If there is a mistake they own up to it and do their best to resolve the issues. Did I mention they have a loaner car program. I got spoiled the last time. I got to drive a ‘23 Outback Touring. By the way I travel 20 miles and 40 minutes just to take my car here. My last visit Ben took my situation personally and was able to bend over backwards to assist me. Thank you Ben. I will be back again. The passion here is real.

They made the car buying experience less stressful. They weren't pushy and they explained everything so well. I love my new Subaru!

I've brought my subaru here a few times and they have been very helpful and professional. Service department is outstanding compared to most other dealerships.

One of the things that really stood out to me during my visit to Piazza Subaru of Limerick was the staff's ability to remain calm and professional despite the chaos of the holiday season. Many of the customers, myself included, were brief and impatient due to the time constraints and the busy holiday season. However, the staff at Piazza Subaru seemed to keep this from getting to them. They remained friendly, patient, and respectful throughout my visit. I couldn't help but be impressed by their ability to stay calm under pressure.
I also have to shout out to Victoria and Will, who went above and beyond to ensure my car was taken care of and that I had a comfortable loaner vehicle to use while it was being serviced. They took the time to listen to my concerns and address any issues I had with my car, and they were always willing to answer any questions. They even checked in with me throughout the process to ensure I was comfortable and satisfied with the service I was receiving.
Overall, I was highly impressed with the customer service I received at Piazza Subaru of Limerick. From the moment I walked in the door, I felt like the staff truly cared about my needs and were dedicated to ensuring I had a positive experience. In addition, they were respectful, patient, and professional throughout my visit. I highly recommend this dealership to anyone needing car maintenance or service.

I had a really great experience with my salesperson, Rick Alberto. Ordering and picking up the car was an easy and quick process with no unpleasant surprises. I definitely plan on buying another Subaru with him again.