State: | Pennsylvania |
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Address: | 3189 W Ridge Pike, Pottstown, PA 19464 |
Zip code: | 19464 |
Phone: | (610) 495-7100 |
Website: | https://www.fordofpottstown.com/ |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
I’ve been to lots of shops around the Lehigh valley area and the Pottstown area. This service department is by far one of the best ones I think I have experienced. Brendan was the direct one that I dealt with and let me just say that customer service is by no means dead. I came in for a transmission flush and a small piece was overlooked but Brendan did everything in his power to ensure that my vehicle was not only picked up from my house (which was 35 minutes away) but then serviced right away. Their techs even took the time to relay to me how the spider gears and the pan had looked further putting me at ease with the whole process. There is no other place that I would take my vehicle and I highly recommend Brendan to anyone that takes their vehicle there.
Long story short.... The service department ROCKS!!! They were very helpful, kind and understanding in a very annoying, stressful circumstance, for us and them ;) with my nephews Ford Fusion. Jon Taylor went above and beyond on the customer service front. I would recommend them to anyone in the area!!!
Have to give a shout out to the service department. Brenden and his guys went above and beyond to take care of my truck. The communication was great, never felt left in the dark. Their kindness and professionalism helps make all the difference. Its hard these days to find anyone you can trust to work on your vehicles. They have earned mine. In modern times where customer service everywhere is lacking, its nice to know theres still people out there who care.
I had searched so many dealerships. After numerous attempts and disappointments, One Saturday afternoon I decided to drop in after seeing a Beautiful car that caught my eye on 3rd party websites and also from the John Kennedy website itself. I am so glad that I was patient and also was able to weed out the people who did everything from change the price to out right lie about things or was not so nice at Other dealerships. Dealing with Brad and Tom at John Kennedy in Pottstown, PA, was a pure delight. I highly recommend starting your auto search there for satisfaction. Can't wait to have friends and family go there for a delightful experience as well. Thank You BOTH Tom and Brad for being AWESOME!
My Beauty Here... Truly is a HeartBreaker! ;) 2011 Dodge Charger R/T
The phone number for John Kennedy Ford of Pottstown is (610) 495-7100.
John Kennedy Ford of Pottstown is located at 3189 W Ridge Pike, Pottstown, PA 19464
The website (URL) for John Kennedy Ford of Pottstown is: https://www.fordofpottstown.com/
John Kennedy Ford of Pottstown is open:
Monday:9:00 AM – 8:00 PM
Tuesday:9:00 AM – 8:00 PM
Wednesday:9:00 AM – 8:00 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 8:00 PM
Saturday:9:00 AM – 5:00 PM
Sunday:Closed