Buff City Soap - Wilmington

Last Christmas we had covid and my sister dropped off the “breathe” and “headache” (I believe that’s what whey were called) soaps and shower melts and they made it all a little easier. I finally stopped by the Wilmington store yesterday/Tuesday evening because I wanted to pick up soap for my sister, who has not stopped talking about how much she loves them since she’s given them to me. Truthfully, I had not paid any attention to the time OR the store hours. It was just a few minutes before 7pm. The store was empty and staff was straightening up the already very neat store. I picked out 2 bundles of 4 for $20, (treated myself too), asked a few questions, signed up for rewards, and was happily on my way. Pulling out of the parking lot I noticed it was 7:08pm and it occurred to me the store must have closed at 7pm. I spent my entire childhood in a local, family owned restaurant and I am often baffled by many business’s lack of customer service. It must be noted, the staff in this store was just so kind and had me feeling so fine that I didn’t even know I had stayed beyond closing, which I’m very sorry for. I never would have walked in at 5 of closing had I known! I used a bar of soap this morning and I absolutely love it! It smells even more beautifully once it’s lathered! Thanks for a great product and very friendly staff! I am a happily devoted new customer!

I booked a party for my daughter’s 10th birthday yesterday. I’m overwhelmed by how amazing the staff was today. They had patience, were attentive, exceptionally kind and were organized. The experience was smooth! My daughter and her friends had the best time. I will be recommending to everyone I know to book at Buff City Soap the Wilmington Location.

Great experience! Everyone was helpful! I am new to buff city and thought I knew the name of a scent, but we had to call another branch. Ladies were all very helpful! Will return!

Wow. Just wow. I went to pick up my ham today for Thanksgiving and happened into this heavenly spot. I cannot believe how good everything smells with the perfect amount of scent and linger. The body butter is luscious and the kids scents are perfection. Everybody gets a Christmas gift from here, especially me. I have found my new bath products spot.

went in tonight because a couple of my friends recommended, such a clean and inviting atmosphere, you were able to test everything before you bought it, and the scents are all so amazing yet not too strong, i tested the body oil, which led me to buy it because just the little bit i put on my arm made my skin so soft and smell so good, they didnt have the fresh cotton pre made in the oil, so he made it right there for me with no extra charge. would definitely recommend to anyone, and very excited they have a mens section. 10/10 will be going back, especially for the holidays