Volkswagen of Springfield

The Dealership and Manager were great. My Salesman Rob Williams was on point. They made a normally stressful experience a pleasant one for sure.
Would definitely buy again from this team. 🤙👍

Everyone was very pleasant and professional to deal with. I had no difficulty in making my appt. And the staff was very accommodating. There was a nice selection of beverages ( water, tea, and a coffee machine) and the seating was adequate. The staff kept me apprised of the work being done to the car.($1200.!!!!) The door was actually not open when I arrived-- a salesmen (I think!) Had to let me in a side door and down into the service department. It is NOT clearly marked!!!

Rob (Robert Williams) was and is amazing! Awesome experience and environment to buy a new car! The entire team made me feel welcome, comfortable, and confident in buying a new car. The amount of vehicles available for selection is far better than any other dealership I've been to. Rob was extremely knowledgeable, patient, personable, and professional! Very happy I came to this Volkswagen dealership! Thanks everyone for helping me find my new Taos!

I received a call from Robert at VW about a week ago , scheduled an appointment and in no time he got me into my dream SUV !!! No money down and it was the quickest time I’ve ever spent at a dealership !!! Great customer service from Robert and Chris ! When I came back to get my car detailed I was offered pizza , soda , and coffee ! These guys made me feel like royalty !! People say don’t buy a car right now but what you gotta do is find the right place to buy the car !!!! Go to Volkswagen of Springfield! Thanks for everything Robert

Everyone keeps saying right now is not the time to buy a car. Well, just go to VW of Springfield. These folks are absolutely one of a kind. Let me start with Chris, who was patient, knowledgeable, kind, funny, personable, and excellent at communicating. Then there’s, the GM, Alex. He was honest, transparent, more than fair with the financials, and very gregarious. They both let us know the car we wanted would be challenging to find at this time. Fast forward two days and we drove away in this beauty! They made it happen, they found us the car we wanted with all the bells and whistles. My favorite thing about this place, besides the fact that they’re magicians and somehow found our car, is how friendly and supportive everyone is. In three days we communicated with several people (Chris, Alex, Alexus, Nick and the finance guy whose name I can’t recall, sorry). What could have been a very stressful and irritating experience was fun, exciting and overall very pleasant. Thank you all!