| State: | Pennsylvania |
|---|---|
| Address: | 717 Bethlehem Pike #300, Erdenheim, PA 19038 |
| Zip code: | 19038 |
| Phone: | (215) 233-2425 |
| Website: | http://www.philmontguidance.com/ |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
I just read all of the negative reviews for this and, most jarringly, the other locations of Philmont guidance. I'm floored that others have so much difficulty with the staff. I'm very pleased with both my therapist Carol and the care I receive from Dr. Hartmann. I'm also very pleased with office staff.
Just now, at 11:40am, I called to cancel my appointment at 1:00pm with Carol as my daughter's school just contacted me regarding an early dismissal at 12:15pm due to snow.
The front desk picked up on the third ring. I told them the situation and asked to cancel. The receptionist retrieved Carol's schedule, confirmed the cancellation and reconfirmed my next appointment. The entire process was under two minutes. I may be charged for a late cancellation - I don't yet know, but that's not the point of this review.
I cannot speak to the experience of others, nor am I suggesting that the other reviews are anything less than completely honest. I can only share my own experience: I have been a patient at Philmont guidance for many years, and I have never had difficulty with either care or communication.
The phone number for Philmont Guidance Center is (215) 233-2425.
Philmont Guidance Center is located at 717 Bethlehem Pike #300, Erdenheim, PA 19038
The website (URL) for Philmont Guidance Center is: http://www.philmontguidance.com/
Philmont Guidance Center is open:
Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed