Lucas Motor Company Inc

Very pleased with the service provided by Joe my Salesman. He stayed in contact with me throughout my decision making process and made it easy to make the purchase. He followed up afterwards to resolve an issue I discovered. I am very satisfied.

Such a great experience at this dealership from the friendly greetings I received to the top notch quality service on my vehicle. In my haste, I left some important things behind in my vehicle. They reached out to let me know they would take great care of them until I could return to retrieve them. The level of comfort and satisfaction I felt from this dealership is incomparable to any other dealership I have dealt with in the past.

I’ve been a customer of Lucas for both Sales and Service for many years. I’ve found the customer service to outstanding. From the sales manager to the service techs, each experience has been great. Seems like a lot of the negative reviews suddenly popped up almost one after the other. A lot from people with no other reviews. Interesting.

This place is a class act! Starting from Mia to Chris my original points of contact to start working on a deal through email. Then I got a call from Joe the one to take home the deal. The entire point A to close was a great experience. I have been waiting for a Ford Bronco Wildtrack for 2 years now with a different dealer so 2 nights ago I went hunting for one within 100 miles of NYC. I sent out 20 inquiries and 99 percent wanted insane markups over MSRP. Lucas Ford was the first fair markup I have seen in 2 years. The Wildtrack with hardtop is very in demand. I was willing to pay a fair markup. I ended up selling them my challenger and the appraisal was very fair as well. The deal we made on the phone the night before was the deal they honored. Not a penny more. Joe kept to his word and after a 2 hour drive from NYC all the paperwork was waiting and I was in and out in an hour. Bravo Joe and everyone else over at Lucas Ford. Now I would give it 6 stars if I can get the owner to sell me a Bronco Raptor! Haha

I went to Lucas Ford after finding a Ford Bronco Sport they had on the lot. The moment I walked in I was greeted by Joe Wilson. We took a look at the vehicle and Joe immediately went into detail about they key features of the car and I was able to take it for a test drive. I loved it! When it came time to make a deal Joe worked diligently with me, while also offering water and snacks when needed. He made you feel like family while we discussed about the vehicle but also common interest. I left with a deal that I was happy with and I couldn't be more in love with my new car. I would 100% recommend Joe and the Lucas Ford Family. Joe, I appreciate your customer service, your conversation and appreciate you working with me to get the car of my dreams! You're a class act!