GenPro Power Systems

Installation of backup generator. Everything was done in one day and coordinated with the propane company. On time and on budget. Even the township inspector said they did "good work"

I selected GenPro to install a Kohler back-up generator for my home. I am really glad I did. This is one of the most upstanding and knowledgeable service organizations I have ever had the opportunity to deal with.

My initial meeting was at my home. Jay came to my house, reviewed my intentions to install a Kohler back-up generator. He checked out the outdoor location, the electrical system and took inventory of the load that the generator would supply.

We talked for a while and Jay supplied answers to many of my questions before I even asked them. Having a background in electrical engineering, I was impressed with Jay’s knowledge and ability to convey what I needed to know about installing a generator.

I was sent a contract that I signed and sent back with a deposit.

GenPro supplied a list of local LP Gas installers and suppliers I could use for the installation. I selected GasTec. I chose to buy the tanks, not rent them. This gives me the option to buy LP Gas from whom I want. I decided on two 120 gal tanks because they could be installed next to the house and still provide about 4-6 days of backup power when tanks are full. Anything larger had to be installed further away.

Installation was scheduled and GenPro coordinated the installation with GasTech. GenPro took care of handling the permitting and inspections.

On installation day, everyone showed up on time. The gas tanks and line were installed and the generator was installed. An automatic transfer switch had to be installed and some load shedding equipment to ensure the load never exceeded the rating of the generator.

This was an exceptionally well-done job. There was a lot of difficult wiring work from the meter to the transfer switch, to the indoor distribution panels, and the load-shedding equipment. Jay did a diligent job.

Jay’s assistant (I wish I could remember his name) was excellent. He provided us with all the background information about the equipment, how it would run and what we needed to do if something was not working properly. He provided us with a simplified user manual which helped us understand the system and what we needed to do.

I can’t say enough about GenPro. You can’t go wrong by hiring this company. They are ethical, responsible, courteous, and good communicators. Melissa did the coordinating at the office and did a great job of keeping us informed and making sure the installation day was successful.

On 12/14/22 I updated the images with the new red siding.

GenPro Power Systems installed our whole house generator and they were awesome! Their prices were very competitive and the craftsmanship of their work was seriously top notch. Very clean and neat, you can tell they pay attention to details. The techs who did the installation were very helpful and really took the time to go over everything with us. The office staff were great to work with as well. From scheduling to the installation and follow up they were on point. We know exactly what was happening and when it was goin to happen. I would definitely recommend GenPro to anyone looking to have a whole house generator installed! We don’t have to worry about the power going out any more… we’re ready for it. Thanks!

After hours of research and meeting with a couple companies I chose GenPro for my whole home generator and transfer switch supply and installation. I can say in all honesty that I would highly recommend them. Not the absolute cheapest but very comparable with other Kohler suppliers and worth a few extra dollars. In all aspects of the process Jay and the GenPro team took care of everything; ordering, permits, inspections, etc. They were professional, up front with a very clear contract on the costs incurred, kept in constant contact with updates on 'what's to happen next', and followed through with a seamless installation. The installation was beautifully done, the panel work was impeccable with very clean, consistent wire bends (pleasing to eye of an aging electrical engineer). They brought a truck load of installation items and were prepared for any contingency; for example, the weather turned and started to rain, in a few minutes they had large tents set up and continued on with the installation. Pipe cutters, threaders, wire, tools, etc; all were on hand to make the install go quick and painless. After the install inspections also went smooth; gas and electric only took minutes. The electrical inspector, which has reviewed work by GenPro before, literally used the words "the best" and "the right choice" for a generator install. This solidified my choice for GenPro as the one to use for a generator install and bolstered my recommendation.

Jay and the GenPro Power Systems team did a superb job from start to finish. They handled all permitting, checking with the local gas company on existing gas main pressure and even set up an appointment with the gas company to install a new gas meter required to enable our generator. They were reasonably priced, extremely professional and very detail oriented. I could not have asked for a better experience. If you're considering having a backup generator installed, look no further than GenPro Power systems.