Gen X Electrical Contracting LLC

Gen-X responded to my electrical needs (installed an exterior light on house and motion lights on the south side of my house) in a polite and respectful manner. Bob from Gen-X also did attic work for me and was quick to explain what was done and cleaned up trash and debris immediately. All work was neat, clean and timely. He is your guy! I did have to wait a while for him to respond, but it was well worth it. I see why I had to wait- he definitely is in high demand.

First off, Im not related. funny we have the same last name. Mr Bob took my call and said he was on a job , he would call me back. He did call back after about a hour to schedule my small job. Mr Bob came out and worked neatly in my home. I am very picky and Gen X outshined himself. Mr Bob was very couteous and respectful. I will be calling him back. I also say dont Hesitate to call him.

Thank you, Bob at Gen X Electrical! Our household power failed yesterday sometime late at night or early in the morning. I discovered the outage around 5:00 am, engaged a systems backup he had previously installed, and texted Bob at Gen X Electrical regarding our emergency. The backup system worked flawlessly.
Over the past ten years, Bob has upgraded our home's distribution box, installed a transfer interface for our emergency solar backup generator, and worked on other electrical projects. We were referred to Gen X through our go-to general contractor, who only referred professionals whom he trusted to work in his and his family's homes. Each service experience with Gen X reinforced our decision to continue to utilize Bob and his team's expertise. Each service call, from initial contact to project assessment, estimate, completion, and post-work follow-up, was an example of professionalism and craftsmanship. Having been a do-it-yourself-er for 30+ years with insane OCD and having worked in retail and my own business, I'm a stickler for details and unforgiving of shortfalls in quality and courtesy. Bob has always reciprocated the courtesies and respect I've shown him, and his work quality is second to none. He's answered every question I've thrown at him and promptly responded to every communication I've sent his way via phone, text, and email. I could go on and on recounting the positive experiences I've had with Gen X Electrical; I'm just immensely appreciative of his help with our problem above.
At 7:00, Bob texted me that he'd be at my home by 8 a.m. to check the system out. I never had to tell him I had an elderly mom who depended on powered medical equipment to get him to come over. I thought our main breaker was malfunctioning. He came early, ran diagnostics, and quickly determined the problem was on the power company's end in their supply lines to the house. He didn't just end the service call to attend to his appointments for that day. He took the time to call the power company to initiate a service call on our behalf and give them service pole numbers and other information to expedite the process. He also suggested that I ask them to replace their service line from the transformer to the house due to the many splices and temporary caps that were more than likely the cause of our problems. The power company came and replaced the supply line - emergency over. Bob contacted us later in the day to make sure we were OK. I don't often leave reviews, but this one reflects my appreciation for Gen X's most recent service and previous work that prevented an emergency from escalating into a horrible situation. My family and I thank you, Bob.