Ace Plumbing, Heating & Electrical Supplies Inc.

That james guy in there is great!

When our geothermal system came to the end of its life, we explored options to replace it with a high efficiency air-based system. Timothy Off was a new provider for us when we had them out to assess our situation and provide an estimate for a new system. Dan the project manager was knowledgeable, honest and straightforward with his estimate and his support through the process. It was a complicated installation and the whole team, from installers Nate and Richie, to service manager Tyler, and weekend troubleshooter Jim were all knowledgeable, determined, and professional. The new system, installed at a fair price, is working well, and we’re looking forward to the Timothy Off team servicing the system in the coming years. Highly recommend.

We've lived in West Chester for nearly a decade at this point, and Timothy Off has always been our go-to company. For every tune-up or repair they've been incredibly respectful of our home, and delivered great service at a very fair price. The office staff are a pleasure to work with when scheduling, and their techs are quick, professional, polite and (most importantly) good at what they do. There's a reason they've handled our house for a decade now. When you find an honest, reliable company, you'd be crazy not to stick with them!

After my wife and I moved our baby into a home that was falsely listed as having a working heating system we were scrambling.

Timothy Off completed an entire $ 18,000 overhaul of the entire system.

Chandler, Brian and Jim were timely, respectful and professional throughout the entire install. Thus far I am very pleased with the service received.

Great experience from start to finish with our new Bosch family members! Dan (Project Manager) was great to speak with and provided ample information as well as straight forward answers and most importantly did not make us feel forced or rushed into a decision. I let him know that I was waiting on another quote and he gave me space and provided information which I verified via Google to compare apples to apples for these quotes. He went above and beyond by matching the low end quote from the other company which was great. In turn this made us make the decision for the mid Range unit instead of the low end.
The technicians who completed the install were great. They were very respectful of our house and made sure to use tarps and shoe covers during the install. They also left everything clean when they wrapped up. Very knowledgeable and easy to talk with.
I was pleasantly surprised by how smooth the whole process was. I would highly recommend Timothy Off and hope you have a great experience as well.

From sales to installation, we are very satisfied with Timothy Off. Their price for installing a new heat pump was competitive, they installed it on schedule and had the system thoroughly checked out after installation. Kenny followed up promptly when we asked them to repair a small hole that was left in our foundation wall from the old A/C unit. Best of all, they did a detailed heating and cooling load analysis to properly size the heat pump when the other firms we contacted would not. Timothy Off will definitely be the first call we make when it comes time to replace our water heater.

Nice friendly staff!

Always have and know what I need when the big box stores don’t even have associates in the department. Glad to have local experts to help

a wonderful experience, neat showroom, pleasant staff, experienced personel, ready to tackle any challenge may arise. The white bearded guys behind the counter was pretty cool!

These guys are awesome. AC broke on Saturday afternoon (100 degrees out) and they stayed open a few minutes after close so I could get a part. Highly recommend.